Step One: Discovery Call
We will set up a meeting & take this time to learn more about you & your practice. We will ask questions regarding your current workflows and your current revenue. We will need to know the amount you bill to insurance, total amount of revenue collected, and so much more. If you don’t have this information available, we will help you locate it!
Step Two: EHR Analysis
The next step is someone from our team will need to review your current EHR. We will need administrative access so we can identify any trend and/or issues to see what needs to be done to help your practice thrive. We will also take this time to run any additional reports. During this phase, we will also get any additional information that was not giving during Step 1. We are HIPAA compliant and take your patient PHI seriously. To implement this process, we will have you sign a non-disclosure agreement and business associate agreement that just covers the practice and HER analysis processes.
Step Three: Strategy Call
After we complete your complimentary practice analysis, we will set up another meeting to go over the results. At this time, we will let you know the financial health of your practice. We will also give you any recommendations and let you know if any of our services are a good fit for your practice.
Step Four: Proposal and Service Agreement
If we believe you could benefit from our services, we will send you a proposal. This proposal will lay out the framework on how we can help your practice thrive. If you decide to move forward with our organization, we will send you a service agreement to be executed. Once executed, you will receive another copy of our policies, procedures, and client responsibilities. We send an additional copy to increase transparency and improve efficiency.
Step Five: Implementation
Congratulations! We are honored that you decided to trust PCS Revenue Cycle Management with your revenue cycle needs. Our team will send you a Provider Onboarding Questionnaire to collect pertinent information about your practice. Once that is received by our team, we can get started working on your account immediately. If we determine that additional staff or subcontractors are needed to support your account, we will request that you grant them access and provide log on credentials so they can give you the best service. Our first course of action is to make sure all claims are correct and paid the first time. While ensuring that clean claims are sent, we will work aggressively to recover anything that is outstanding. Our goal is to increase your practice revenue and help you stay private and profitable.